The Insight Exchange Team places a high priority on your privacy. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your sample orders and to provide a more personalized sampling experience on our site.

How Do We Use the Information We Collect?
When you join the Insight Exchange Team, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender, date of birth, and marital status.

The Insight Exchange Team may share data with trusted partners to help us perform statistical analysis. All such third parties are prohibited from using your information except to provide these services to us and they are required to maintain confidentiality.

Your name and address information is used solely to process prize and sweepstake orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others.

Your demographic information (gender, date of birth, etc.) is used for targeting and classification purposes only. Demographic information may be provided back to our customers in an aggregated way. For example, we may tell a customer that 65% of our members who took a survey were male while 35% were female. We never release individual demographics to a customer or any other party without your consent.

Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. The Insight Exchange Team does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. We may also combine log file data with demographic information in aggregate form to analyze trends. We may also combine log files with cookie information to aggregate information. Log files are not tied to personally identifiable information.

Site Security
All Insight Exchange Team employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us by clicking here.

Correcting/Updating Your Personal Information
After becoming an Insight Exchange team member you may correct/update your personal information by clicking on the 'my profile' link at the top of any page. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'my profile' section.

Links To Other Sites
Our web site may contain links to other web sites. Please note that when you click on one of these links, you may be leaving the Insight Exchange Team site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Posting Information
If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Communication
The Insight Exchange Team will send you emails to alert you about new surveys as they become available. In addition, you will receive communication from us if you contact us for a particular reason, or we need to contact you for administrative purposes such as winning a sweepstakes. You may click here to opt out of promotional e-mails. Administrative e-mails will not contain promotional materials.

Opt-In/Opt-Out Opportunities
As a member of the Insight Exchange Team, we recommend that you stay opted in to receive emails about new surveys. This will ensure you are alerted as survey participation opportunities become available. Of course, if you choose not to participate you can opt out at any time and we will not email you for any reason beyond administrative purposes.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Contests
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers. To enter these contests you need only to enter your ID and password and take the specified survey. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winners names are NEVER shared with our customers without their consent.

The Insight Exchange Team may also offer our members the opportunity to participate in contests or sweepstakes from third parties. In these cases you will be linked to the third party web site and you may be asked for personal information, such as name, address, gender etc. This information is collected by the third party and will be used in accordance with their privacy policy. Please read the privacy information posted on the third party site to make sure you are comfortable with it before entering your information.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you visit our site. Our site utilizes persistent cookies to identify you and automatically credit your account when you take a survey. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password to receive credit for participating in a survey.

Your Consent
By using our Web site you consent to the collection and use of the information you provide to us as described above. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify via e-mail. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also e-mail users, notifying them of the changes in our privacy practices.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. To contact us click here.
You can reach us via email at support@startsampling.com
The Insight Exchange Team
195 E. Elk Trail
Carol Stream, IL 60188